Administration

There are two types of users that can launch surveys and see results: #1: Full Administrators, HR Administrators, and HR Assistants Any user with these privileges can launch a 360 survey. However, HR Assistants are not allowed to view results, whereas...

To create a new survey, first, go to the 360° Surveys page. Be sure that you are on the correct review cycle (or create a new one if need be). Press the Launch button to the right of the reviewee's name.  In the example below, we have sel...

When you create a new 360° feedback survey you can decide the level of anonymity for that particular reviewee. *If you do not select any of the above options, the review will be completely anonymous, even to the administrators of the account. ...

Respondent Groups are a feature available in the system which allows you to break down a rating question's average score by category. By default, there are 5 categories in the system: Self: Automatically assigned to the participant who is being ev...

There are two ways to verify which anonymity settings were used for a particular survey. 1. On the 360 Surveys page, press Edit for the reviewee in question. Your anonymity settings will be indicated on this screen. 2. Turn on the Anonymi...

There may be situations where the person launching a review does not know all the people with who a particular reviewee has worked with during a given period. If this is the case in your situation, you may want to allow the reviewee to suggest participants...

After pressing the Save button when launching a 360, you will be given the following options: If you press "Yes, send" all participants will be notified by email immediately. The template will look something like this: The above mes...

If ever you realize that you made a mistake with a response, want to add more to your open-ended feedback, etc., you can reopen your survey. There are a few rules that surround this (not all may apply to your situation): Deadline must be set to a date i...

Once the deadline has expired on a 360 survey, participants are no longer allowed to submit new responses or edit anything already submitted. At this point, the survey results are not shared with the reviewee. See the following documents for more ...

Extending the deadline for an ongoing survey is easy. You can do this if one or more participants need time to finish filling or if the deadline has passed and you want to allow someone to modify answers that they already submitted. Please note that t...